Location was fantastic (I was there to visit the Field Museum), Lobby staff, store and amenities were great. Room was nice, corner view of city, bed was comfy, bathroom great, easy hot water in shower. Lots of good restaurants all around, including breakfast options. Taxis and Uber easy to setup, fast to arrive.
Heidi
tháng 1 năm 2025
We spent our final two nights in Chicago at the Hilton Garden Inn in the southern part of downtown Chicago and had a great experience. The hotel’s location is ideal for exploring the museum area of Chicago, with the so-called Museum Campus within walking distance. We also very much enjoyed the more cultural vibe compared to the northern part of downtown Chicago. Our corner room on the 24th floor immediately impressed us with a mesmerizing view over the city. The bed was large and comfortable, the bathroom was excellent (with an especially nice shower), and the air conditioning helped to maintain a comfortable temperature (although we’d recommend turning it off at night because it can get quite loud). We didn’t have the chance to try the breakfast or the ground-floor restaurant, so we can't comment on those. Overall, we had no complaints and would absolutely recommend the Hilton Garden Inn to anyone looking to explore the southern part of downtown Chicago.
Elias
tháng 1 năm 2025
The location couldn’t have been better for us - there is so much to do just steps away! You can see Lake Michigan from the property and it’s absolutely gorgeous. The room was comfortable and had great AC! Front desk staff was super nice and the place was easily accessible for Ubers/Taxi rides.
Sarah
tháng 9 năm 2024
Everything was amazing! Staff were really sweet and helpful! The room was AMAZING!!!! I was upgraded to a corner room near the top floor and it was such a wonderful experience! The cleaning staff were also really nice. I was able to have a conversation with one of the cleaning staff members and she was really such a sweet lady. I actually saw her walking home when I had already moved out and she remembered me and was really nice again! It just goes to show that she wasn’t being nice as part of the job but was actually a kind person naturally.
Manjinder
tháng 10 năm 2024
The best part of the stay was the EXTREMELY helpful staff. During my stay, I had some extremely rude and obnoxious neighbors. While the hotel can't control who stays there, the staff - Especially Gustavo - really helped to resolve this professionally and quickly. I think as a traveler one of the things you want to know is "How will the hotel handle unusual but unpleasant situations?" Gustavo was amazing, and really made things right.
Eric
tháng 3 năm 2024
Rooms were great, very awesome hot tub and glad the fitness center had elliptical machines. Location by Grant Park and walkable to many places was a bonus too!
Jackie
tháng 3 năm 2023
The room was beautiful, with views of the city and the lake. The room is also well stocked - I love when hotels have the large bottles of shampoo, etc, so I can use it without feeling guilty about the waste generated by all the tiny bottles. There were plenty of outlets both electrical and USB. We didn't even have to pull out the power block we normally use.
Jennifer
tháng 1 năm 2025
The staff was very friendly and helpful. And the view was spectacular!
Ladyshiloh
tháng 8 năm 2023
Great location, clean, friendly staff.
Erika
tháng 10 năm 2023
location was perfect—booked this for my parents who were visiting us where we live in South Loop. great excuse to try the many restaurants within a block’s radius! although a lake view wasn’t guaranteed when you booked the corner room, the staff managed to book one anyway without us asking so my parents got to watch the sunrise on their wedding anniversary! only feedback is the HVAC seems a bit more dated—my parents mentioned the AC would make a booming sound when it turned on in the middle of the night that would wake them up.
Samantha
tháng 9 năm 2022